Shipping & Handling

At Fresory, we strive to ensure your order reaches you promptly and securely. Please review our shipping policies below for detailed information on processing times, delivery options, and handling procedures.

Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. Once your order is placed, you will receive an email confirmation with your order details. Please note that orders placed on weekends or holidays will be processed on the next business day.

During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience and understanding during these times.

Shipping Methods and Delivery Times
We offer several shipping options to accommodate your needs. Delivery times vary depending on the shipping method selected at checkout and your location. Once your order ships, you will receive a shipping confirmation email with tracking information.

Standard shipping typically takes 3-7 business days for delivery. Expedited shipping options are available for an additional cost and typically deliver within 2-3 business days. Please note that delivery times are estimates and not guaranteed, as unforeseen delays may occur due to carrier issues, weather conditions, or other factors beyond our control.

Shipping Rates
Shipping charges are calculated based on the weight and dimensions of your package, as well as the destination and shipping method selected. The exact shipping cost will be displayed at checkout before you complete your purchase.

We occasionally offer free shipping promotions. Any applicable free shipping offer will be clearly communicated on our website and applied automatically at checkout when qualifying conditions are met.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's journey by clicking the link provided in the email. Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

International Shipping
At this time, we primarily ship to addresses within the United States. For inquiries about shipping to other locations, please contact our customer care team at support@fresory.com, and we will do our best to assist you.

Shipping Address
Please ensure that your shipping address is accurate and complete before submitting your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you realize you have entered an incorrect address, please contact us immediately at support@fresory.com, and we will do our best to update your shipping details before your order is processed.

Lost or Stolen Packages
Fresory is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If you believe your package has been lost or stolen, please contact the shipping carrier directly using the tracking information provided. We are happy to assist you in filing a claim if needed.

Delivery Issues
If your package is significantly delayed, damaged during transit, or if you have not received it within the estimated delivery window, please contact us at support@fresory.com. Our team will work with the carrier to resolve the issue as quickly as possible.

Contact Us
For any questions regarding shipping and handling, please reach out to us at:
support@fresory.com